Chipotle Mexican Grill has become a staple for those seeking a quick, customizable, and relatively healthy meal. The beauty of Chipotle lies not just in its fresh ingredients, but in the sheer level of personalization it offers. Ordering online further streamlines the process, allowing you to meticulously craft your perfect burrito, bowl, salad, or tacos from the comfort of your own home or on the go. This comprehensive guide dives deep into the world of online Chipotle customization, ensuring you get exactly what you want, every single time.
Navigating the Chipotle Online Ordering Platform
The first step towards a perfect customized Chipotle order is understanding the online ordering platform. Whether you’re using the Chipotle website or the mobile app (available for both iOS and Android), the interface is designed to be user-friendly. Let’s break down the key areas:
Starting Your Order
The initial screen typically presents you with the core options: Burritos, Bowls, Salads, Tacos, and Quesadillas. Select the base of your desired meal. This decision sets the stage for all subsequent customizations.
Choosing Your Protein
After selecting your base, the next crucial choice is your protein. Chipotle offers a range of options, each with its distinct flavor profile. You can opt for classics like:
- Steak: Grilled and seasoned steak, a popular choice for its robust flavor.
- Chicken: Grilled chicken, a lighter option that pairs well with various toppings.
- Carnitas: Slow-cooked pulled pork, offering a rich and savory experience.
- Barbacoa: Slow-cooked shredded beef, known for its tender texture and deep flavor.
- Sofritas: Organic tofu braised in a spicy chipotle pepper sauce, a flavorful vegetarian option.
- Veggie: A simple combination of fajita veggies (onions and peppers).
Consider your dietary preferences and flavor cravings when making this selection. This is also where you can choose to add double protein for an extra charge, a great option for a heartier meal.
Rice and Beans: The Foundation
Next, you’ll be prompted to choose your rice and beans. Chipotle offers two types of rice:
- Cilantro-Lime Rice: The standard white rice infused with cilantro and lime juice, adding a refreshing zest.
- Brown Rice: A healthier alternative, offering a nutty flavor and increased fiber content.
For beans, you have the choice between:
- Black Beans: A milder, earthier option that complements many flavor profiles.
- Pinto Beans: A richer, creamier option that adds depth to your meal.
You can choose both rice and beans, just one, or none at all, depending on your preference. Don’t be afraid to experiment with different combinations.
Salsa Selection: Spice It Up!
Chipotle offers a variety of salsas, ranging from mild to hot. This is where you can truly tailor the heat level of your meal:
- Mild: Roasted Chili-Corn Salsa (slightly sweet and mild) or Fresh Tomato Salsa (Pico de Gallo).
- Medium: Tomatillo-Green Chili Salsa (tangy and slightly spicy).
- Hot: Tomatillo-Red Chili Salsa (definitely brings the heat!).
Remember, you can select multiple salsas. Consider choosing a combination to create a layered flavor experience. For example, pairing the Roasted Chili-Corn Salsa with the Tomatillo-Green Chili Salsa offers a balance of sweetness and tang.
Toppings and Extras: The Finishing Touches
This is where your customization truly shines. Chipotle provides a plethora of toppings to enhance your meal:
- Cheese: Monterey Jack cheese, shredded and ready to melt into your creation.
- Sour Cream: Adds a cool and creamy element.
- Guacamole: A must-have for many, made with fresh avocados and spices (usually comes at an extra charge).
- Lettuce: Crisp romaine lettuce for added texture and freshness.
- Fajita Veggies: Sautéed onions and peppers, offering a slightly smoky flavor.
- Queso Blanco: A creamy, white cheese dip.
You can also add extras like chips, drinks, and sides of guacamole or queso. Be mindful of the extra charges associated with certain items.
Mastering the Customization Options: Pro Tips and Tricks
Now that you understand the basics of the online ordering platform, let’s delve into some advanced tips and tricks to maximize your Chipotle customization experience.
Understanding “Extra” and “Light” Options
Chipotle allows you to specify the quantity of certain ingredients. Selecting “extra” will give you a larger portion of that item, while selecting “light” will give you a smaller portion. This is particularly useful for ingredients like rice, beans, cheese, and sour cream, allowing you to fine-tune the overall balance of your meal.
Double Protein: Is It Worth It?
Adding double protein can significantly increase the protein content of your meal, making it more satisfying and potentially more aligned with your dietary goals. However, it also comes with an extra charge. Consider whether the added protein justifies the cost, especially if you’re already including other protein-rich ingredients like beans.
Strategic Salsa Selection
Experiment with different salsa combinations to create unique flavor profiles. For example, if you enjoy a balance of sweet and spicy, try pairing the Roasted Chili-Corn Salsa with the Tomatillo-Red Chili Salsa. If you prefer a milder flavor, stick with the Fresh Tomato Salsa or Roasted Chili-Corn Salsa.
Ordering “On the Side”
One of the most effective customization techniques is ordering ingredients “on the side.” This allows you to control the quantity and placement of each ingredient, preventing your burrito or bowl from becoming soggy or unbalanced. Common items to order on the side include:
- Guacamole: Prevents it from browning and allows you to add it just before eating.
- Sour Cream: Gives you control over the creaminess and prevents it from melting into the other ingredients.
- Salsa: Allows you to customize the heat level with each bite.
- Lettuce: Keeps it crisp and prevents it from wilting.
Ordering on the side is especially helpful for takeout or delivery orders, as it ensures that your ingredients stay fresh and flavorful.
The Power of No
Don’t underestimate the power of simply saying “no.” If you don’t want a particular ingredient, simply omit it from your order. This is a great way to reduce calories, customize the flavor profile, and accommodate dietary restrictions.
Quesadilla Customization
While seemingly straightforward, quesadillas offer their own customization nuances. You can choose your protein and then select which salsas, toppings, and extras you’d like inside the quesadilla. Remember, the simpler the ingredients inside the quesadilla, the better it melts and holds together. Consider ordering sour cream or guacamole on the side to prevent a soggy quesadilla.
Bowl Customization: Layering for Success
When building a bowl, think about layering the ingredients strategically. Start with the rice and beans as a base, then add your protein, followed by salsas and toppings. This layering technique ensures that each bite contains a balanced combination of flavors and textures.
Salad Customization: Dressing Considerations
Chipotle offers a vinaigrette dressing for salads. You can choose to have it mixed in or on the side. Ordering it on the side allows you to control the amount of dressing and prevent the salad from becoming overdressed and soggy.
Utilizing the “Special Instructions” Box
The “Special Instructions” box is your secret weapon for complex customizations or specific requests. Use it to communicate any specific needs or preferences that aren’t covered by the standard options. For example, you can request that your burrito be “lightly rolled” or that your bowl be prepared with “extra fajita veggies.” However, be reasonable with your requests and avoid asking for things that are clearly outside of Chipotle’s standard offerings.
Checking for Special Deals and Promotions
Before finalizing your order, always check for any available deals or promotions. Chipotle frequently offers discounts through its app or website, such as free delivery or discounted meals. Taking advantage of these offers can save you money on your customized order.
Ordering with Dietary Restrictions and Preferences
Chipotle is relatively accommodating to various dietary restrictions and preferences. Here’s how to navigate the online ordering platform with these considerations in mind:
Vegetarian and Vegan Options
Chipotle offers several vegetarian and vegan options. The Sofritas is a delicious and flavorful vegan protein option. You can also build a vegetarian or vegan meal using beans, rice, salsas, and fajita veggies. Be sure to omit cheese and sour cream for a vegan option.
Gluten-Free Options
Most of Chipotle’s ingredients are naturally gluten-free, including the meats, rice, beans, salsas, and vegetables. However, be aware that the flour tortillas are not gluten-free. Opt for a bowl or salad to ensure a gluten-free meal. It’s always a good idea to inform the staff of your gluten-free needs when picking up your order.
Low-Carb Options
For a low-carb meal, opt for a salad bowl with no rice or beans. Load up on protein, fajita veggies, guacamole, and salsa. Be mindful of the sour cream and cheese, as these can add extra carbs.
Allergen Considerations
If you have any allergies, be sure to check the ingredient list online or in the app. Chipotle also has an allergen tool on their website that allows you to filter ingredients based on specific allergens. Always inform the staff of your allergies when placing your order, especially when picking it up.
Troubleshooting Common Online Ordering Issues
Even with a user-friendly platform, occasional issues can arise during the online ordering process. Here’s how to troubleshoot some common problems:
Missing Items
If you receive your order and find that an item is missing, contact the Chipotle customer service immediately. They will usually offer a refund or a credit for the missing item.
Incorrect Orders
If your order is prepared incorrectly, contact Chipotle customer service. Provide them with details about the error and they will likely offer a resolution, such as a refund or a replacement meal.
Technical Issues
If you encounter technical issues while placing your order online, such as website errors or payment problems, try clearing your browser’s cache and cookies or using a different device. If the problem persists, contact Chipotle’s customer support for assistance.
Delivery Delays
Delivery delays can occur due to various factors, such as traffic or high order volume. Track your order online or in the app to monitor its progress. If your order is significantly delayed, contact the delivery service or Chipotle customer service for an update.
Reviewing Your Order: The Final Check
Before submitting your order, take a moment to carefully review all of your selections. Double-check that you’ve chosen the correct protein, rice, beans, salsas, and toppings. Ensure that you’ve specified any special instructions or modifications. This final check can prevent errors and ensure that you receive exactly what you want.
Enjoying Your Customized Chipotle Creation
Once you’ve mastered the art of customizing your Chipotle order online, the possibilities are endless. Experiment with different combinations of ingredients to discover your perfect meal. Take advantage of the online ordering platform to streamline the process and enjoy a delicious, customized Chipotle experience every time. Remember, the key is to understand the options, experiment with different combinations, and communicate your preferences clearly. Happy ordering!
Can I really customize everything online, even the portion sizes?
Yes, Chipotle’s online ordering system allows for extensive customization. You can adjust ingredients within your bowl, burrito, salad, or tacos, including specific proteins, rice, beans, salsas, and toppings. Furthermore, for certain items, like bowls, you can often request “extra” or “light” portions of specific ingredients in the special instructions, giving you even greater control over the final product. This ensures your meal is tailored to your exact preferences and dietary needs.
However, bear in mind that while most locations are accommodating, they might not always be able to perfectly adhere to extremely precise requests. For instance, specifying an exact gram weight for an ingredient is unrealistic. Focus on using terms like “extra,” “light,” “side,” or “on the side” to communicate your desired portion adjustments clearly. Be reasonable with your requests to avoid potential issues with the fulfillment of your order.
How do I specify allergies or dietary restrictions when ordering online at Chipotle?
Chipotle makes it relatively easy to address allergies or dietary restrictions when ordering online. The best approach is to carefully review the ingredient list for each item and then utilize the “special instructions” box, located either at the item level or within the overall order summary. Clearly and concisely state your specific allergy or dietary restriction, mentioning any ingredients that must be avoided.
For instance, if you have a dairy allergy, you could write, “Dairy allergy – no cheese, sour cream, or queso, please. Ensure utensils are clean and haven’t come into contact with dairy.” While Chipotle strives to prevent cross-contamination, it’s essential to be explicit and exercise caution, especially for severe allergies. Consider also contacting the restaurant directly to confirm your instructions were received and understood, providing an extra layer of security.
What’s the best way to order a “double meat” option online?
Ordering double meat at Chipotle online is usually straightforward. Most of the time, there will be a specific “double meat” option available when you’re selecting your protein. You simply choose the type of meat you want and then click the “double” button or select the “double meat” option presented, which adds the extra portion to your total cost.
If you don’t see an explicit “double meat” option, you can add a second portion of the meat to your order as if you’re adding a separate serving. You can also try using the “special instructions” to explicitly request double meat, clearly stating your preference. However, the specific method depends on the online ordering system’s interface, so check carefully to ensure the double portion is properly reflected in your order and the price.
Can I customize my order for pickup or delivery differently? Are there any advantages to either method?
Generally, the customization options available when ordering Chipotle online for pickup or delivery are the same. The online platform allows you to personalize your meal regardless of how you intend to receive it. You have access to the same ingredient choices, modifications, and special instructions for both pickup and delivery orders.
However, there are potential advantages to ordering for pickup. Firstly, you can sometimes bypass delivery fees and potential order delays. Secondly, you have the opportunity to inspect your order for accuracy before leaving the restaurant, allowing you to address any errors immediately. While both methods offer customization, pickup provides greater control over the final product and potentially a faster experience.
How do I add sides or extras, like chips and guacamole, to my online Chipotle order?
Adding sides and extras to your Chipotle online order is simple. Typically, there’s a designated section in the online menu for “Sides & Drinks” or “Extras.” This section will list items like chips, guacamole, queso blanco, salsas (extra portions), and beverages. Simply click on the desired item to add it to your cart.
Within the “Sides & Drinks” or “Extras” section, you might also find options to customize the sides themselves. For example, you may be able to choose the type of salsa accompanying your chips or specify if you want your guacamole mild or spicy (if offered). Explore these options to fully tailor your side items to complement your main meal.
What should I do if my online order is incorrect or missing items when I receive it?
If your online Chipotle order is incorrect or missing items, the first step is to contact the restaurant directly as soon as possible. Explain the situation clearly and politely, providing your order number and details of the missing or incorrect items. Most Chipotle locations are eager to resolve issues and will offer a solution.
Possible solutions include a refund for the missing items, a replacement order, or a credit towards a future purchase. If you ordered through a third-party delivery service, you should also contact their customer support to report the issue. They may have their own policies for handling order discrepancies, potentially offering refunds or credits applicable to your account.
Are there any tricks to getting the freshest ingredients when ordering online?
While you cannot visually inspect the ingredients before ordering online, you can employ certain strategies to increase the likelihood of receiving fresher ingredients. Ordering during peak hours (lunch or dinner rushes) often means a higher turnover of ingredients, potentially resulting in fresher options. Also, consider ordering items that are prepared fresh on-demand, like guacamole, which are less likely to have been sitting for extended periods.
Furthermore, utilize the “special instructions” box to gently request fresher ingredients. For example, you could write, “If possible, please use the freshest ingredients available.” While there’s no guarantee, a polite request might encourage the staff to prioritize using the freshest items for your order. Remember, clear communication and polite requests are key to optimizing your online ordering experience.